At 988com, we believe that cricket betting and casino gaming should always be an enjoyable, controlled activity — never a source of financial stress or personal harm. Our responsible gaming programme provides every registered Pakistani member with the tools, information, and direct support needed to keep gambling fun, safe, and firmly within their own limits.
Pakistan's passion for cricket runs deep — from PSL nights at National Stadium Karachi to tense Test matches at Gaddafi Stadium Lahore, the game is woven into daily life. 988com was built for Pakistani cricket fans who want to add a layer of excitement to the matches they already love. But we are very clear about one thing: gambling is entertainment, not a financial strategy, not a solution to debt, and never a reliable income source.
The 988com responsible gaming programme is not a box-ticking compliance exercise. It is a genuine, always-on safety net built directly into the platform. Every tool described on this page is live, accessible from your account dashboard right now, and can be activated instantly — including self-exclusion, which takes effect the moment you submit the request.
If you have ever felt that your gambling was getting out of hand — even once — please read this page carefully and consider using one or more of the tools available to you. There is no stigma in doing so. Thousands of responsible 988com members use deposit limits and session reminders every single day, simply because they like having a clear boundary in place.
Ask yourself these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use 988com's self-exclusion or limit tools immediately.
Six built-in responsible gaming tools available to every registered 988com member — free, instant, and effective. Access them all from your account settings dashboard.
Set a daily, weekly, or monthly PKR deposit cap that the 988com system enforces automatically. Once your limit is reached, no further deposits are accepted until the period resets. Limits can be reduced instantly but increases require a mandatory 7-day cooling-off period — designed specifically to prevent impulsive decisions in the heat of a PSL match night.
Define the maximum amount in PKR you are willing to lose across any given time period. When your cumulative net losses hit the threshold you have set, 988com will automatically prevent further wagering until the limit period expires. This tool is particularly useful during high-stakes cricket betting events like PSL playoffs and ICC World Cup matches.
Set a maximum session duration so that 988com displays a clear on-screen notification when your chosen time is up. You can set limits from 30 minutes to several hours. When the limit expires, you will receive a prompt asking whether you wish to continue. This simple pause is often enough to break the automatic loop that can make extended gaming sessions feel invisible.
Take a short break from 988com without committing to a full self-exclusion. Cooling-off periods can be set for 24 hours, 48 hours, 7 days, or 30 days. During this period your account is suspended — no deposits, no bets, no access to casino games. Your account and balance remain fully intact and the period cannot be cancelled once activated.
Request a full self-exclusion from the 988com platform for a minimum of 30 days, up to a permanent lifetime exclusion. Self-exclusion takes effect immediately upon submission. During the exclusion period, 988com will also suppress all marketing communications including PSL bonus offers and casino promotions. Reactivation after a minimum-period exclusion requires a mandatory 24-hour review process.
Enable on-screen reality check reminders at intervals you choose — every 15, 30, or 60 minutes — showing your session duration and net win/loss position in PKR. Your full gaming activity history, including all deposits, withdrawals, bets placed, and results, is available in your account dashboard at any time. Full transparency, always.
Self-exclusion is the strongest responsible gaming tool available on 988com. If you feel you need a break — even just a precautionary one — here is exactly how to activate it. The entire process takes under two minutes and takes effect instantly upon confirmation.
Visit 988com.org and log in using your registered email and password. If you are having difficulty logging in, contact 988com Live Chat immediately — our support team can initiate an exclusion on your behalf without requiring you to log in yourself.
Click your account avatar in the top-right corner, then select "Account Settings" from the dropdown. Navigate to the "Responsible Gaming" tab in the left-hand settings menu. All available tools — including self-exclusion — are listed on this single page.
Click "Self-Exclude" and choose your preferred exclusion period: 30 days, 60 days, 90 days, 6 months, 1 year, or Permanent. Read the on-screen summary carefully — it will explain exactly what happens to your account and any pending withdrawals during the exclusion period.
Click "Confirm Self-Exclusion." Your account is locked immediately. 988com will send an email confirmation to your registered address within 5 minutes. Any pending PKR withdrawals to your JazzCash, EasyPaisa, or bank account will be processed normally during the exclusion period.
If at any stage you need assistance activating self-exclusion, our 24/7 Live Chat team can do it for you directly. You can also email [email protected] with "SELF-EXCLUSION REQUEST" in the subject line and our responsible gaming team will process it within one hour.
The table below summarises all account control tools available to 988com members, the timeframes involved, and their current operational status on the platform.
| Tool | Available Periods | Takes Effect | Status |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately (reduction) / 7 days (increase) | ● LIVE |
| Loss Limit | Daily / Weekly / Monthly | Immediately (reduction) / 7 days (increase) | ● LIVE |
| Session Time Limit | 30 min / 1hr / 2hr / Custom | Next session start | ● LIVE |
| Reality Check | 15 / 30 / 60 min intervals | Immediately | ● LIVE |
| Cooling-Off | 24hr / 48hr / 7 days / 30 days | Immediately — cannot be cancelled | ● LIVE |
| Self-Exclusion | 30d / 60d / 90d / 6mo / 1yr / Permanent | Immediately — 24hr review to reverse | ● LIVE |
Licence Commitment: Under the terms of 988com's international gaming licence, all responsible gaming tools listed above are mandatory platform features. 988com is audited for compliance with these requirements on a regular basis. Our responsible gaming obligations are not optional features that can be removed or bypassed — they are hard-coded into the platform and enforced at the system level.
Marketing Suppression During Exclusion: When any exclusion or cooling-off period is active on your 988com account, all promotional communications are automatically suppressed. You will not receive PSL betting offers, casino bonus emails, or any other marketing material from 988com until your exclusion has fully expired and you have taken the additional step of re-enabling marketing preferences in your account settings.
Problem gambling can develop gradually. These are the most common warning signs that gambling may have shifted from entertainment to a concern that needs attention.
Continuing to bet with the primary goal of recovering previous losses, often with escalating stakes. A single cricket match bet becoming five bets is a clear warning sign.
Hiding gambling activity from family members, lying about the amount of time or PKR spent, or using separate devices to avoid detection are all significant red flags.
Gambling to escape anxiety, stress, or low mood — or feeling restless, irritable, and unable to concentrate when not gambling — suggests the activity has moved beyond entertainment.
Using household budgets, borrowing from family or friends in Lahore or Karachi, or taking personal loans to fund gambling activity are serious indicators that require immediate action.
If you recognise any of these signs in yourself or someone you know: Please use the 988com self-exclusion tool immediately and reach out to our responsible gaming support team via Live Chat or at [email protected]. Our team is available 24 hours a day, every day of the year, and all conversations are treated with complete confidentiality.
988com gives every Pakistani member full control over their gaming experience. Set your limits, track your activity, and enjoy cricket betting and casino games knowing your safety tools are always active. Log in now to review your responsible gaming settings.
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